Job Title

Global Collaboration officer – G Suite

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Flintex Consulting Pte Ltd

606 Active Positions

Job Description

PURPOSE

● Provide support for the day to day operations of G Suite apps globally
● Contribute to the development, good implementation of processes and procedures to the
Regional Infrastructure teams and Service Desks
● Manage periodical communication between Partners, Regional teams and Service Desks
● Create, review and improve work instructions and support documents
● Analyse recurrent incidents and propose corrective actions for improvement
● Assist and contribute to global projects related to G Suite service.
● Conduct structured testing and evaluation of new G Suite features and solutions

The position is based in Singapore
This post reports to the Global Service Manager

JOB SPECIFICATION
● Bachelor or Diploma in IT or related qualifications
● Minimum 2 to 3 years experiences in IT operations (Experience in MNC environment
and/or regional delivery operation preferred)
● Knowledge and experience in email, document management platform or G Suite
applications is a plus
● Knowledge of ITIL practices or equivalent is appreciated
● Ability to analyze IT functional and technical needs to develop or improve current
service or solutions

BEHAVIORAL
● Self-starter, achievement driven to identify, propose and fulfill challenging targets
● Excellent interpersonal and communication skills
● Good service documentation skills, organized with strong attention to details
● Keen in IT service process optimization and continuous improvement

Tags: G Suite, G Suite service., Global Collaboration officer

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