Job Title

Tech Support Executive

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Flintex Consulting Pte Ltd

285 Active Positions

Job Description

This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include:

Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical assistance promptly and effectively.

Product Training: Provide training sessions & educate customers on how to effectively use the product or service to maximize its value.

Onboarding: Guide new customers through the initial setup and implementation process, ensuring a smooth transition onto the product or service.

Cross-functional Collaboration: Work together with teams across the organization, including sales, marketing, product development, and support, to ensure a unified and positive customer experience

Requirement :
-1-2 year customer service or call center experience
– Entry level independent person that understand basic HR payroll or CPF concept can try as training will be provided

 

Tags: Customer, maintain, management, Product, service, support

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