Job Description
Job Scope
– Attend to customers’ inquiry
– Prepare and process Air Export booking request
– Arrange for collection of cargo at customers’ premise
– Provide booking confirmation and flight details to customers
– Mange customers’ expectations and complaints
– Correspond with overseas offices on shipment status and inquiries
– Verify invoices from vendor
– Prepare customers’ report
Requirement
– Must be familiar with Microsoft Word and Excel
– Must be able to work independently
– Must be able to converse in English through email and phone
– Must possess a sense of urgency and responsibility in work
– Outgoing personality
– Willing to learn with good attitude
– Prior work experience in this industry is not required, but will be an advantage
– Fresh / without experience can apply as training will be provided